Customer Service Representative - Remote

Tires-Easy

Philippines
Base: 36,000–40,000 philippine pesos pm; bonus/equ...
Fully remote
High volume inbound phone support
3 years customer service experience
Strong english spoken and written skills
Tires-Easy is seeking remote Customer Service Representatives based in the Philippines to join their fast-growing e-commerce team. The role involves providing exceptional customer support through phone and email, with a strong focus on accountability, adaptability, and continuous improvement

Job Summary

  • The company is a fully remote, small, and agile team dedicated to redefining tire delivery through innovation and rapid iteration.
  • As the primary voice of the company, you will manage high volumes of inbound calls while guiding customers on products and order lifecycles.
  • Successful candidates will receive paid vacation leave after probation and company-provided equipment including a laptop and headset.

Matching Summary

Match Score: 85

Tires-Easy is seeking remote Customer Service Representatives based in the Philippines to join their fast-growing e-commerce team. The role involves providing exceptional customer support through phone and email, with a strong focus on accountability, adaptability, and continuous improvement.

Salary

Base: 36,000–40,000 Philippine pesos per month; Bonus/Equity: Referral bonus available; Benefits: 17 days paid vacation after probation; Company-provided equipment

Skills & Requirements

Must-have

  • High volume inbound phone support
  • 3 years customer service experience
  • Strong English spoken and written skills
  • 100 MBPS hardwired internet connection
  • Availability for PST business hours

Nice-to-have

  • Tire or automotive industry experience
  • Creative problem-solving mindset
  • Google Workspace familiarity
  • Startup environment adaptability
  • Process improvement suggestions

Key Requirements

  • Minimum 3 years in high-volume call center
  • High School Diploma or equivalent
  • Must be based in the Philippines
  • Hard wired ethernet with backup internet
  • Available Monday-Saturday 5am-5pm PST

Work Rights

Must be based in the Philippines

Tailored Resume

Cover Letter