Sr Client Success Manager, Data & Marketing

Alkami Technology

Remote, US
Base: $102,000 - $114,000; bonus/equity: not speci...
Fully remote
Consultative partner for b2b clients
Leverage data for marketing strategies
Manage diverse client portfolios
Serve as the primary proactive, consultative partner for a complex book of financial institution clients using Alkami’s Data & Marketing solution

Job Summary

  • Serve as the primary proactive, consultative partner for a complex book of financial institution clients using Alkami’s Data & Marketing solution.
  • Independently manage client relationships, leverage data-driven insights, and provide strategic guidance to help clients use the platform to drive marketing performance, deepen relationships, and achieve measurable business outcomes.
  • Alkami offers a FUN culture and great benefits, including a remote-first environment, unlimited paid time off, and 401(k) with employer match.

Matching Summary

Serve as the primary proactive, consultative partner for a complex book of financial institution clients using Alkami’s Data & Marketing solution.

Salary

Base: $102,000 - $114,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Consultative partner for B2B clients
  • Leverage data for marketing strategies
  • Manage diverse client portfolios
  • Build executive stakeholder relationships
  • Analyze client usage and campaign results
  • Execute renewal playbooks
  • Proficiency in Customer Success tools

Nice-to-have

  • Passionate about data and marketing
  • Operate as a trusted advisor
  • Intentional culture and growth
  • Remote-first company environment

Key Requirements

  • 5-7+ years relevant experience
  • Experience in SaaS, martech, adtech, or data-driven marketing
  • Proven success managing client portfolios
  • Strong relationship-building skills
  • Excellent communication and presentation skills
  • High degree of organization and follow-through
  • Proficiency with Customer Success and CRM tools
  • Solid understanding of digital marketing tactics

Work Rights

Must be eligible to work in the US

Tailored Resume

Cover Letter