Fashion Customer Representative (german - Speaking) On-site Tr05

Concentrix

Barcelona, Spain
Base: 19,600 euros grosspyear; bonus/equity: up to...
C2 german language skills
Advanced english skills
Customer support via phone, email, chat
Deliver exceptional customer support through phone, email, chat, and digital channels, providing pre- and post-sales guidance

Job Summary

  • Deliver exceptional customer support through phone, email, chat, and digital channels, providing pre- and post-sales guidance.
  • Maintain expert knowledge of products and collections, logging and managing all interactions within systems to meet SLA and quality standards.
  • Concentrix offers a full-time permanent contract, rotative shifts, a competitive salary with bonus potential, and a great office location in Barcelona with full paid training and career development programs.

Matching Summary

Deliver exceptional customer support through phone, email, chat, and digital channels, providing pre- and post-sales guidance.

Salary

Base: 19,600 euros gross/year; Bonus/Equity: up to 3,300 euros gross/year; Benefits: Not specified

Skills & Requirements

Must-have

  • C2 German language skills
  • Advanced English skills
  • Customer support via phone, email, chat
  • Product knowledge and collection expertise
  • Brand ambassador responsibilities

Nice-to-have

  • Passion for fashion and styling
  • Confidence and style
  • Proactive and adaptable mindset
  • Ability to build rapport quickly

Key Requirements

  • Customer service experience
  • Contact centre environment experience
  • German language proficiency (C2)
  • English language proficiency (advanced)

Work Rights

Not specified

Tailored Resume

Cover Letter