Customer Success Manager, Ads Solutions

OpenAI

London, United Kingdom
3d onsite
3+ years digital advertising experience
Managing advertiser or agency relationships
Interpreting performance data for insights
The role involves serving as a trusted advisor to advertisers to help them achieve business objectives while maintaining strong standards for user trust and platform integrity

Job Summary

  • The role involves serving as a trusted advisor to advertisers to help them achieve business objectives while maintaining strong standards for user trust and platform integrity.
  • You will manage a portfolio of partners, guiding them through onboarding and campaign launches to ensure strong adoption of OpenAI's ads products.
  • OpenAI offers a hybrid work model requiring 3 days in the London office per week and provides relocation assistance to new employees.

Matching Summary

The role involves serving as a trusted advisor to advertisers to help them achieve business objectives while maintaining strong standards for user trust and platform integrity.

Skills & Requirements

Must-have

  • 3+ years digital advertising experience
  • Managing advertiser or agency relationships
  • Interpreting performance data for insights
  • Data querying with SQL or advanced Excel

Nice-to-have

  • Experience in adtech or publisher environments
  • Building trust with technical stakeholders
  • Ownership in fast-moving environments
  • Commitment to responsible platform growth

Key Requirements

  • 3+ years experience in digital advertising or account management
  • Experience managing advertiser relationships in platform or adtech
  • Proficiency in data querying (SQL, Excel/GSheet)

Work Rights

Not specified

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