Analyst-operations Support

JLL UK

Taguig, Philippines
Agile management of capacity
Process expertise
Keen change management mindset
In this role, you’ll be part of a group that supports operations through the agile management of capacity and process expertise

Job Summary

  • In this role, you’ll be part of a group that supports operations through the agile management of capacity and process expertise.
  • You will receive enhanced onboarding, and multi-skilling training as a key part of our Business Continuity planning and then be deployed into one of our critical operations teams.
  • At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment.

Matching Summary

In this role, you’ll be part of a group that supports operations through the agile management of capacity and process expertise.

Skills & Requirements

Must-have

  • agile management of capacity
  • process expertise
  • keen change management mindset
  • resilient and flexible
  • issue purchase orders
  • update functional systems
  • liaise with stakeholders
  • update third-party systems
  • manage subcontractors
  • customer service and administrative tasks
  • maintain performance standards
  • efficient completion of requests
  • document review and filing
  • handle customer queries
  • collaborative relationship within the team

Nice-to-have

  • recommendations for continuous improvement
  • entrepreneurial and inclusive work environment

Key Requirements

  • Experience in operations preferred
  • Customer service experience
  • Technical support experience
  • Back-office work experience
  • Good verbal and written English communication
  • Proficiency in MS Office Suite
  • Exceptional problem-solving skills
  • Time management skills
  • Flexible to work shifts
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter