The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims
Job Summary
The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims.
Prepare and implement effective claims management and member communication strategies regularly within timeframe to achieve optimum member outcomes.
EML provides career opportunities and great employee benefits, including flexibility to work from home to support work/life balance and comprehensive learning and development opportunities.
Matching Summary
The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims.
Skills & Requirements
Must-have
claims management
member communication
superannuation legislation compliance
compassionate support
empathetic communication
Nice-to-have
learning culture
work-life balance
diversity and inclusion
Key Requirements
Previous experience in superannuation, life insurance, and/or personal injury claims management
Strong understanding of claims processes and relevant legislation