Wholesale Support Manager

Aussie Broadband

Not specified; benefits: 26 weeks pyid pyrental le...
**
Telco industry experience voice pabx cisco fortigate
Team leadership in call centre or manager roles
Hands-on sd-wan mpls layer 2 network environments
** Aussie Broadband is seeking a Wholesale Support Manager to lead their Wholesale Support team, ensuring high-performance delivery across provisioning, service delivery, and technical support. The ideal candidate will have significant experience in the telecommunications industry, particularly in leadership roles, and will contribute to maintaining the company's inclusive culture and values. **

Job Summary

  • The role involves leading the Wholesale Support team to ensure seamless delivery across provisioning, service delivery, and technical support while driving a high-performance culture.
  • Aussie Broadband is a B Corp Certified company with values like 'Don't be ordinary, be awesome' and offers benefits including 26 weeks paid parental leave and discounted internet.
  • Candidates must have a strong understanding of the telco industry including technologies like Voice, hosted PABX, Cisco routers, and FortiGate firewalls.

Matching Summary

Match Score: 75

** Aussie Broadband is seeking a Wholesale Support Manager to lead their Wholesale Support team, ensuring high-performance delivery across provisioning, service delivery, and technical support. The ideal candidate will have significant experience in the telecommunications industry, particularly in leadership roles, and will contribute to maintaining the company's inclusive culture and values. **

Salary

Not specified; Benefits: 26 weeks paid parental leave; Discounted internet up to $109 per month; 20% off Mobile services

Skills & Requirements

Must-have

  • Telco industry experience Voice PABX Cisco FortiGate
  • Team leadership in call centre or manager roles
  • Hands-on SD-WAN MPLS Layer 2 network environments
  • Managed services Cloud Connect hosted telephony routing
  • Strong problem-solving and leadership mindset

Nice-to-have

  • Experience building new teams and shaping culture
  • Ability to work independently in fast-changing environments
  • Excellent time management and prioritisation skills
  • Clear confident written and verbal communication

Key Requirements

  • Proven experience in Team Manager / Team Leader / Call Centre leadership roles
  • Strong understanding of the telco industry
  • Hands-on experience with small to large-scale SD-WAN, MPLS, and Layer 2 network environments

Work Rights

Not specified

Tailored Resume

Cover Letter