Appointment Clerk

Old Dominion

Cumberland, RI, United States
On-site
High call volume environment
Schedule company appointments
Customer service
Old Dominion is seeking an Appointment Clerk to join their team in Cumberland, RI, focusing on scheduling appointments for customers in a high-volume call environment. The company emphasizes a strong family culture and seeks candidates who are committed to customer service and detail-oriented work

Job Summary

  • This role will successfully schedule company appointments to current and potential customers or clients in a fast paced high call volume environment via phone, e-mail, and records time and date of appointments in the AS400 system database.
  • Responsibilities include answering incoming calls, placing outgoing calls to customers to schedule pickups and delivery, entering appointments in the computer in a timely manner, and performing general customer service.
  • As a Full Time member of our Family, you and your family are eligible to receive great Health Benefits including a Zero premium medical plan for employee only coverage, Vision & Dental, and a 401k Retirement plan with company match.

Matching Summary

Match Score: 85

Old Dominion is seeking an Appointment Clerk to join their team in Cumberland, RI, focusing on scheduling appointments for customers in a high-volume call environment. The company emphasizes a strong family culture and seeks candidates who are committed to customer service and detail-oriented work.

Skills & Requirements

Must-have

  • High call volume environment
  • Schedule company appointments
  • Customer service
  • AS400 system database

Nice-to-have

  • Dynamic team environment
  • Work-life balance
  • Family spirit culture

Key Requirements

  • 1 year of customer service experience
  • High School diploma or equivalent preferred
  • Proficiency with Microsoft Office
  • Experience AS400 preferred

Work Rights

Not specified

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