Manufacturing, Customer Operations Manager

Integer Holdings Corporation

**
Customer advocacy
Customer relationship management
Sales goal development
** Integer Holdings Corporation is seeking a Manufacturing, Customer Operations Manager to enhance customer relationships and drive operational excellence within their medical device manufacturing facilities. The role emphasizes customer advocacy, collaboration with sales teams, and adherence to regulatory requirements to ensure high-quality service. **

Job Summary

  • Champions the voice of the customer as a member of the Site Leadership Team and works to instill customer advocacy within the facility.
  • Develops and manages sales goals for Factory Direct Customers and coordinates with Customer Operations at other facilities to develop cross-facility sales opportunities.
  • Provides leadership to Customer Operations Team members including guidance, prioritization, training and support for daily activities, driving team performance towards key metric targets.

Matching Summary

Match Score: 75

** Integer Holdings Corporation is seeking a Manufacturing, Customer Operations Manager to enhance customer relationships and drive operational excellence within their medical device manufacturing facilities. The role emphasizes customer advocacy, collaboration with sales teams, and adherence to regulatory requirements to ensure high-quality service. **

Skills & Requirements

Must-have

  • Customer advocacy
  • Customer relationship management
  • Sales goal development
  • Cross-facility coordination
  • Process execution accuracy

Nice-to-have

  • Adherence to company values
  • Customer success focus
  • Open and honest communication
  • Respectful interaction
  • Integrity in actions

Key Requirements

  • Experience in Customer Operations
  • Leadership experience
  • Understanding of QMS and FDA regulations

Work Rights

Not specified

Tailored Resume

Cover Letter