Patient Services Representative - Cardiology, Greenlawn, Long Island, Full Time, Days, Offsite

Mount Sinai

Huntington, NY, US
Hybrid
Patient liaison
Access center
Appointment scheduling
The Offsite Patient Service Representative I provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support

Job Summary

  • The Offsite Patient Service Representative I provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support.
  • Answers the telephone promptly and in a polite and professional manner to meet Mount Sinai Hospital and Mount Sinai Doctors Long Island customer service standard of excellence.
  • The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence.

Matching Summary

The Offsite Patient Service Representative I provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support.

Skills & Requirements

Must-have

  • patient liaison
  • access center
  • appointment scheduling
  • prior authorizations
  • referrals
  • electronic medical record
  • customer service standard

Nice-to-have

  • commitment to excellence
  • working well with patients
  • deal with sensitive information
  • fostering an environment

Key Requirements

  • 0-2 years experience
  • HS/GED required
  • Intermediate MS Office Suite
  • Epic and IDX or other EHR

Work Rights

Not specified

Tailored Resume

Cover Letter