Customer Reference Manager, Ap&j

Workday

Fully remote
3+ years customer success or marketing experience
Hcm or erp industry background
Fluency in english and one asian language
This role partners with the sales organization to ensure happy customers are utilized throughout the sales cycle to accelerate deals

Job Summary

  • This role partners with the sales organization to ensure happy customers are utilized throughout the sales cycle to accelerate deals.
  • The position involves developing advocacy initiatives, fostering a community of advocates, and measuring their impact on loyalty and revenue.
  • Workday offers a flexible work approach requiring at least half of the time to be spent in-office or in the field with customers.

Matching Summary

This role partners with the sales organization to ensure happy customers are utilized throughout the sales cycle to accelerate deals.

Skills & Requirements

Must-have

  • 3+ years customer success or marketing experience
  • HCM or ERP industry background
  • Fluency in English and one Asian language
  • Bachelor's degree in marketing or business
  • Experience managing customer reference programs

Nice-to-have

  • Strong analytical and problem-solving skills
  • CRM systems proficiency like Salesforce
  • Knowledge of Workday products and ERP landscape
  • Ability to build strong stakeholder relationships
  • Cross-functional project coordination experience

Key Requirements

  • 3+ years experience in customer success or marketing
  • Bachelor's degree required
  • Fluency in English and an Asian language
  • Experience with CRM systems
  • HCM or ERP industry knowledge

Work Rights

Not specified

Tailored Resume

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