Inbound Sales Agent

Concentrix

Ciudad de Guatemala, Guatemala
Inbound sales calls
Customer order processing
Product and service information
Assist customers through inbound calls with the aim of selling basic products and services while ensuring customer satisfaction on the first contact

Job Summary

  • Assist customers through inbound calls with the aim of selling basic products and services while ensuring customer satisfaction on the first contact.
  • Effectively process customer orders and sales inquiries, provide essential product and service information, and deliver excellent customer service support.
  • Achieve specific sales targets and maximize sales opportunities on each and every call while maintaining broad knowledge of products, pricing, promotions, and procedures.

Matching Summary

Assist customers through inbound calls with the aim of selling basic products and services while ensuring customer satisfaction on the first contact.

Skills & Requirements

Must-have

  • Inbound sales calls
  • Customer order processing
  • Product and service information
  • Sales targets achievement
  • Key Performance Indicators (KPIs)

Nice-to-have

  • Customer satisfaction focus
  • Relationship building
  • Customer loyalty enhancement
  • Team player
  • Adaptable to change

Key Requirements

  • High school diploma
  • 6 months sales or reservations experience
  • Basic computer navigation skills

Work Rights

Not specified

Tailored Resume

Cover Letter