Bilingual Spanish Call Center Customer Service Representative

Conduent Business Services

Remote, US
Base: $17.00 ph; bonus/equity: not specified; bene...
Remote
Bilingual spanish language proficiency
High school diploma or ged required
Remote work with reliable internet
Conduent Business Services is seeking a Bilingual Spanish Call Center Customer Service Representative for a remote position. The role involves providing support for the NJ Family Care Program and requires individuals with a basic understanding of call center environments and strong interpersonal skills

Job Summary

  • This role serves as the initial point of contact for New Jersey Family Care beneficiaries regarding enrollment and program inquiries.
  • The company provides paid training lasting 5-6 weeks along with necessary equipment for remote work.
  • Employees receive a full benefits package including health insurance, retirement savings, and paid time off starting from day one.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Bilingual Spanish Call Center Customer Service Representative for a remote position. The role involves providing support for the NJ Family Care Program and requires individuals with a basic understanding of call center environments and strong interpersonal skills.

Salary

Base: $17.00 per hour; Bonus/Equity: Not specified; Benefits: Full benefits package including health, dental, vision, life, disability, PTO, and PerkSpot discounts

Skills & Requirements

Must-have

  • Bilingual Spanish language proficiency
  • High School diploma or GED required
  • Remote work with reliable internet
  • Background and drug screening clearance
  • Availability for specific shift hours

Nice-to-have

  • Previous call center experience preferred
  • Empathy and problem-solving skills
  • Ability to work with diverse backgrounds
  • Knowledge of customer service quality monitoring

Key Requirements

  • High School diploma or GED
  • Pass background and drug screening
  • Meet minimum internet speed requirements
  • Reside in eligible US states excluding restricted areas

Work Rights

Must reside in eligible US states excluding AK, CA, HI, MA, IL, MT, NY, Minneapolis, Chicago, NYC, Portland, Montgomery County, Seattle, and DC

Tailored Resume

Cover Letter