Sr Technical Account Manager

New York Tech Jobs

Montreal, QC, Canada
Base: $106,600 - $160,000 cad; bonus/equity: not s...
Fully remote
Strong communication skills
Technical acumen
Project management experience
The Technical Account Management team provides proactive support for high-engagement customers

Job Summary

  • The Technical Account Management team provides proactive support for high-engagement customers.
  • TAMs act as primary contacts and advocates for customers within Workday.
  • The role involves building relationships and managing escalations for strategic accounts.

Matching Summary

The Technical Account Management team provides proactive support for high-engagement customers.

Salary

Base: $106,600 - $160,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong communication skills
  • Technical acumen
  • Project management experience
  • Experience with SaaS solutions

Nice-to-have

  • Curious minds and courageous collaborators
  • Ability to navigate high-stress situations
  • Champion for customer relations

Key Requirements

  • 7+ years in product support or account management
  • 5+ years managing complex SaaS solutions
  • Fluent in French (Canadian preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter