Base: $50,000-$86,400 annually; bonus: up to $1,00...
Hybrid
Customer service experience required
Xactimate software proficiency preferred
Virtual property damage assessment skills
This hybrid role involves virtually inspecting damages, investigating coverage, and settling claims promptly for policyholders
Job Summary
This hybrid role involves virtually inspecting damages, investigating coverage, and settling claims promptly for policyholders.
The position focuses heavily on water losses and requires interacting with customers via phone, email, and video chat.
Employees receive comprehensive training, a competitive benefits package including healthcare and 401K, and potential sign-on bonuses for licensed candidates.
Matching Summary
This hybrid role involves virtually inspecting damages, investigating coverage, and settling claims promptly for policyholders.
Salary
Base: $50,000-$86,400 annually; Bonus: Up to $1,000 licensing sign-on bonus; Benefits: Healthcare, retirement, time off, education reimbursement
Skills & Requirements
Must-have
Customer service experience required
Xactimate software proficiency preferred
Virtual property damage assessment skills
Nice-to-have
Previous insurance industry experience desired
Strong negotiation and communication abilities
Empathetic customer interaction approach
Key Requirements
1+ years of customer service experience
Residency within 30 miles of Charlotte Railyard
Obtain adjuster or appraiser license within 60 days if required