Duty Manager - Amanvari

Aman Group

Los Cabos, Baja California Sur, Mexico
Fully remote
Luxury hotel operations experience
Fluency in english and spanish
Guest relations and conflict resolution
Aman Group is seeking a Duty Manager for its Amanvari resort in Los Cabos, Mexico. This leadership role focuses on overseeing hotel operations during evening hours, ensuring guest satisfaction and smooth service delivery while maintaining confidentiality and safety standards

Job Summary

  • The Duty Manager represents the General Manager and Leadership Team during critical operating hours from 2 PM to 11 PM.
  • This role serves as the primary point of contact for guests, ensuring all needs are exceeded while maintaining strict confidentiality.
  • Candidates must possess a Bachelor's degree and at least two years of experience in luxury hotel operations.

Matching Summary

Match Score: 85

Aman Group is seeking a Duty Manager for its Amanvari resort in Los Cabos, Mexico. This leadership role focuses on overseeing hotel operations during evening hours, ensuring guest satisfaction and smooth service delivery while maintaining confidentiality and safety standards.

Skills & Requirements

Must-have

  • Luxury hotel operations experience
  • Fluency in English and Spanish
  • Guest relations and conflict resolution
  • Emergency protocol knowledge
  • Shift management from 2 PM to 11 PM

Nice-to-have

  • Proactive leadership approach
  • Strong organizational culture focus
  • Detailed inspection documentation skills
  • Local area attraction knowledge

Key Requirements

  • Bachelor's degree in Business Administration or Hospitality Management
  • 2 years of previous experience in luxury hotel operations
  • Fluency in spoken and written English and Spanish

Work Rights

Not specified

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