Trend Micro is a global cybersecurity leader protecting organizations and individuals across clouds, networks, devices, and endpoints with advanced threat defense techniques
Job Summary
Trend Micro is a global cybersecurity leader protecting organizations and individuals across clouds, networks, devices, and endpoints with advanced threat defense techniques.
The Customer Success Manager acts as a trusted strategic security advisor, designing security posture evolution and orchestrating post-sales delivery to ensure measurable security outcomes.
Trend Micro values diversity and inclusion, embracing change, empowering people, and encouraging innovation within a global family of 7,000 employees across 65 countries.
Matching Summary
Trend Micro is a global cybersecurity leader protecting organizations and individuals across clouds, networks, devices, and endpoints with advanced threat defense techniques.
Skills & Requirements
Must-have
Enterprise security architecture principles
Security posture evolution
Post-sales security coordination
Security account success planning
Cloud and hybrid security environments
Security telemetry and usage analysis
Nice-to-have
AI-first approach
Consultative and outcome-focused mindset
Cross-functional collaboration
Experience with MSSPs or MSPs
Strong executive presence
Key Requirements
7+ years security consulting or architecture
Proven enterprise account management
Experience with security frameworks (NIST, MITRE ATT&CK)
Certifications such as CISSP, CISM, CCSP, CRISC preferred