Intercom’s Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands
Job Summary
Intercom’s Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are an extremely product focussed team, working in partnership with Product and Design functions, with dedicated ML product engineers enabling us to move to production fast.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks.
Matching Summary
Intercom’s Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
Skills & Requirements
Must-have
applied machine learning knowledge
product focussed team
identify ML value for customers
ML framing of product problems
offline evaluation of algorithms
bring prototypes to production
Nice-to-have
innovating right to the cutting-edge
scientific thinking skills
comfort with ambiguity
passion for applying ML technology
Key Requirements
3-5 years applied ML experience
Advanced education in ML or related field (e.g. MSc)