Aps-3: Senior It Customer Support Technician

KBR

Goose Creek, South Carolina, USA
On-site
Diagnose and resolve it problems
Maintain local user accounts
Support computer workstations, printers, and peripherals
KBR is seeking a Senior IT Customer Support Technician to provide comprehensive IT support to over 500 personnel at their Goose Creek, South Carolina location. The role requires strong technical skills in diagnosing and resolving IT issues, alongside effective communication and teamwork abilities

Job Summary

  • The MIS section provides first tier Information Technology (IT) support to a worksite of 400+ personnel.
  • The technician provides comprehensive support specializing in diagnosing and resolving IT-related problems in an organization.
  • KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, and paid time off.

Matching Summary

Match Score: 85

KBR is seeking a Senior IT Customer Support Technician to provide comprehensive IT support to over 500 personnel at their Goose Creek, South Carolina location. The role requires strong technical skills in diagnosing and resolving IT issues, alongside effective communication and teamwork abilities.

Skills & Requirements

Must-have

  • Diagnose and resolve IT problems
  • Maintain local user accounts
  • Support computer workstations, printers, and peripherals
  • Develop operational instructions for users
  • Evaluate system performance data

Nice-to-have

  • Teamwork and communication skills
  • Professional behavior and appearance
  • Career advancement support

Key Requirements

  • Associate's degree OR four years of related Experience
  • Must be a U.S. Citizen
  • Must be able to obtain and maintain a DoD Common Access Card (CAC)
  • Must possess a valid State Driver’s License
  • Lift up to 35 lbs. periodically
  • Squat, kneel, bend, reach and climb periodically
  • Work outside and inside in non-climate-controlled environments

Work Rights

Must be a U.S. Citizen

Tailored Resume

Cover Letter