Service Engineer, Milwaukee Service Team

DMG MORI

Milwaukee, WI, US
Base: $83k + (variance depends on experience); bon...
On-site
3-5 years cnc troubleshooting experience
Read electrical schematics and plc ladder diagrams
50% travel requirement in multi-state region
DMG MORI is seeking a Service Engineer for their Milwaukee Service Team, responsible for providing maintenance, repair, and installation assistance for CNC machine tools. The role requires strong technical skills, customer service orientation, and the ability to travel 50% of the time

Job Summary

  • Service Engineers provide maintenance, repair, and installation assistance for DMG MORI CNC machine tools on location or by telephone.
  • The role requires managing difficult customer situations positively while building exemplary communication relationships.
  • Employees must be adaptable to frequent changes and manage competing demands within a manufacturing environment.

Matching Summary

Match Score: 85

DMG MORI is seeking a Service Engineer for their Milwaukee Service Team, responsible for providing maintenance, repair, and installation assistance for CNC machine tools. The role requires strong technical skills, customer service orientation, and the ability to travel 50% of the time.

Salary

Base: $83k+ (variance depends on experience); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3-5 years CNC troubleshooting experience
  • Read electrical schematics and PLC ladder diagrams
  • 50% travel requirement in multi-state region
  • Mechanical drawings interpretation skills

Nice-to-have

  • Experience with DMG or MORI SEIKI machines
  • Familiarity with Fanuc, Mitsubishi, Siemens controls
  • Willingness to train customer service engineers
  • Exceptional customer service orientation

Key Requirements

  • Bachelor's or Associate degree in technical field preferred
  • Must be able to lift up to 50lbs occasionally
  • Basic computer literacy with MS Word, Excel, Outlook

Work Rights

Employment conditioned on ability to obtain necessary export licensing

Tailored Resume

Cover Letter