Lead Veterinary Customer Service Representative

Andrews Veterinary Clinic

Wakefield, RI, United States
$22-$25ph; not specified; health, dental, + vision...
Exceptional client service
Manage appointment scheduling
Oversee client billing
Lead, support, and mentor the reception team to ensure smooth daily operations and provide exceptional client service

Job Summary

  • Lead, support, and mentor the reception team to ensure smooth daily operations and provide exceptional client service.
  • Manage appointment scheduling, check-ins, check-outs, client billing, and payment processing efficiently.
  • Offer competitive pay, health benefits, paid time off, and opportunities for professional growth and continuing education.

Matching Summary

Lead, support, and mentor the reception team to ensure smooth daily operations and provide exceptional client service.

Salary

$22-$25/hr; Not specified; Health, dental, and vision benefits

Skills & Requirements

Must-have

  • Exceptional client service
  • Manage appointment scheduling
  • Oversee client billing
  • Troubleshoot scheduling conflicts
  • Coordinate communication
  • Handle escalated client concerns

Nice-to-have

  • Compassionate and patient demeanor
  • Comfortable working with pets
  • Supportive team culture
  • Professional growth opportunities

Key Requirements

  • 2+ years veterinary reception experience
  • Leadership experience preferred
  • Veterinary terminology knowledge
  • Competency with veterinary software

Work Rights

Not specified

Tailored Resume

Cover Letter