Qa Specialist - Pharma Complaints, Fixed-term (1 Year)

Johnson & Johnson MedTech

Schaffhausen, Switzerland
Hybrid
Customer complaint investigations
Root cause analysis and risk assessments
Complaint documentation and regulatory reporting
Johnson & Johnson MedTech is seeking a QA Specialist for a fixed-term role in Schaffhausen, Switzerland, to investigate product quality concerns related to customer complaints. The ideal candidate will have a strong analytical background and experience in quality assurance within regulated industries

Job Summary

  • In this role, you will investigate product quality concerns based on customer complaints and ensure that all complaint‑related activities are conducted in a compliant, structured, and timely manner.
  • You will collaborate with cross‑functional experts to perform root cause analysis, assess risks, and contribute to continuous improvement activities across the site.
  • Johnson & Johnson provides an inclusive work environment where each person is considered as an individual and respects the diversity and dignity of employees.

Matching Summary

Match Score: 85

Johnson & Johnson MedTech is seeking a QA Specialist for a fixed-term role in Schaffhausen, Switzerland, to investigate product quality concerns related to customer complaints. The ideal candidate will have a strong analytical background and experience in quality assurance within regulated industries.

Skills & Requirements

Must-have

  • Customer complaint investigations
  • Root cause analysis and risk assessments
  • Complaint documentation and regulatory reporting
  • Cross-functional collaboration
  • CAPA investigations
  • Support internal and external audits

Nice-to-have

  • Statistical applications knowledge
  • Auditing practices
  • Continuous improvement initiatives
  • Strong decision-making abilities
  • Investigative and analytical skills
  • Effective communication in English

Key Requirements

  • Master’s degree, PhD, or equivalent experience in engineering or sciences
  • Minimum 1 year quality experience in pharma/medical device or regulated industries preferred
  • Strong written and verbal communication skills in English

Work Rights

Not specified

Tailored Resume

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