Contact Center Rep Ii, Everyday Banking

TD

Markham, Ontario, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Fluent in english and cantonese or mandarin
High school diploma or equivalent
Ability to multitask across multiple screens
As the voice of TD, you will deliver legendary customer service by resolving inquiries and offering personalized support

Job Summary

  • As the voice of TD, you will deliver legendary customer service by resolving inquiries and offering personalized support.
  • The role requires fluency in English and either Cantonese or Mandarin to effectively serve diverse customers.
  • After 13 weeks of in-person training in Markham, employees will work primarily offsite with a secure private workspace.

Matching Summary

As the voice of TD, you will deliver legendary customer service by resolving inquiries and offering personalized support.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Competitive benefits plan including health, savings, and retirement programs

Skills & Requirements

Must-have

  • Fluent in English and Cantonese or Mandarin
  • High School Diploma or equivalent
  • Ability to multitask across multiple screens

Nice-to-have

  • Experience in financial or service industries
  • Exceptional listening skills and curiosity
  • Positive attitude when responding to challenges

Key Requirements

  • High School Diploma or equivalent
  • Fluency in English and Cantonese or Mandarin
  • NOC Code 14201 Banking clerks

Work Rights

Not specified

Tailored Resume

Cover Letter