Technical Specialist

EML

Melbourne, Australia
Not specified; annual compyny incentive scheme + s...
Fully remote
Src act administration experience
Dispute resolution and mediation skills
Case manager coaching and training
The role involves supporting Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • The role involves supporting Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • Candidates will coach and train team members while delivering accurate, strategic advice in line with contract requirements and the SRC Act.
  • EML offers a diverse culture with flexibility to work from home up to 3 days per week, along with comprehensive learning and development opportunities.

Matching Summary

The role involves supporting Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Annual company incentive scheme + salary reviews; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • SRC Act administration experience
  • Dispute resolution and mediation skills
  • Case manager coaching and training
  • Legislative and case law knowledge
  • Risk management principles application

Nice-to-have

  • Fast-paced environment adaptability
  • Continuous improvement initiative experience
  • Stakeholder management excellence
  • Customer-centric service delivery
  • Strategic advice provision

Key Requirements

  • Strong experience administering SRC Act claims
  • Demonstrated ability in dispute resolution
  • Experience developing and conducting training
  • Background in workers compensation industry
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter