Manager Customer Service Lending

Burbankbank

Port Macquarie, Australia
Lead and develop a team of lenders
Exceptional customer service outcomes
Sales and service performance culture
The CSL Team Manager role is to lead, develop, and retain a team of lenders

Job Summary

  • The CSL Team Manager role is to lead, develop, and retain a team of lenders.
  • This is a great opportunity to build a team of lenders to accommodate to the unprecedented demand of the housing market.
  • We are looking for people with the below skills and experience: Demonstrated experience in the home lending environment.

Matching Summary

The CSL Team Manager role is to lead, develop, and retain a team of lenders.

Skills & Requirements

Must-have

  • Lead and develop a team of lenders
  • Exceptional customer service outcomes
  • Sales and Service performance culture
  • Technical lending skills and knowledge
  • Manage sales, service, operational, and risk processes
  • Business development activities

Nice-to-have

  • Build a brighter future for all
  • Seamless banking experience
  • Community contributions
  • Industry expertise and market knowledge

Key Requirements

  • Demonstrated experience in home lending
  • Demonstrated leadership, coaching, people management skills
  • Proven success in achieving business sales & service results
  • Advanced knowledge of CBA home loan processes and systems
  • Detailed technical understanding of lending products, processes & systems

Work Rights

Not specified

Tailored Resume

Cover Letter