Lead Complex Desk Adjuster, Third-party General Liability (primarily Home)

American Family Insurance

Madison, WI, US
Base: $88,000.00 - $145,000.00; bonus/equity: annu...
Primarily home-based (4+ days per week working from home)
Commercial general liability claims experience
Multi-line claims handling across 50 states
Independent decision-making on high exposure claims
American Family Insurance is seeking a Lead Complex Desk Adjuster for Third-party General Liability claims, primarily working from home, with responsibilities including investigating complex property and casualty claims across all 50 states. The ideal candidate should have extensive experience in handling commercial general liability claims and possess strong decision-making skills

Job Summary

  • This role involves investigating and settling highly complex property/casualty claims including commercial general liability and bodily injury across all 50 states.
  • Candidates must reside near specific metro areas including Madison, WI; Boston, MA; Denver, CO; Hopkins, MN; Keene, NH; St. Joseph, MO; or Phoenix, AZ.
  • The position offers a competitive salary range of $88,000 to $145,000 along with comprehensive benefits including medical, dental, vision, 401(k), and paid time off.

Matching Summary

Match Score: 85

American Family Insurance is seeking a Lead Complex Desk Adjuster for Third-party General Liability claims, primarily working from home, with responsibilities including investigating complex property and casualty claims across all 50 states. The ideal candidate should have extensive experience in handling commercial general liability claims and possess strong decision-making skills.

Salary

Base: $88,000.00 - $145,000.00; Bonus/Equity: Annual incentive available; Benefits: Medical, dental, vision, 401(k), pension, 23 days PTO

Skills & Requirements

Must-have

  • Commercial general liability claims experience
  • Multi-line claims handling across 50 states
  • Independent decision-making on high exposure claims
  • Knowledge of policy endorsements and coverage interpretation

Nice-to-have

  • Mentoring less experienced adjusters
  • Subject matter expertise in claim processes
  • Customer-driven solution delivery

Key Requirements

  • State specific claims licensing as required
  • Commercial general liability claims handling experience
  • Residency near designated metro areas

Work Rights

Not specified

Tailored Resume

Cover Letter