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LAGUNA HOTEL HOLDINGS PTE. LTD. is seeking a Guest Support Executive in Singapore to ensure efficient reservation processes and exceptional guest service. The ideal candidate should have relevant experience in hotel management and be proficient in handling bookings and guest inquiries.
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Job Summary
The Guest Support Executive ensures smooth reservation processes and provides exceptional guest service.
This role involves coordinating with Front Office, Housekeeping, and other departments to meet guest requirements.
The position requires maintaining accurate guest records and ensuring compliance with hotel policies.
Matching Summary
Match Score: 75
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LAGUNA HOTEL HOLDINGS PTE. LTD. is seeking a Guest Support Executive in Singapore to ensure efficient reservation processes and exceptional guest service. The ideal candidate should have relevant experience in hotel management and be proficient in handling bookings and guest inquiries.
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Skills & Requirements
Must-have
Manage daily reservations accurately
Coordinate with internal departments
Handle guest inquiries and requests
Maintain accurate guest records
Monitor room availability and occupancy
Nice-to-have
Exceptional guest service skills
Professional and courteous manner
Prompt issue resolution abilities
Team collaboration mindset
Key Requirements
Minimum Diploma in Hotel Management or Business Administration