Consumer Relations Advisor (bahasa)

The Procter & Gamble Company

Manila, Philippines
On-site
Consumer support via phone, email, chat
Product knowledge and troubleshooting
Consumer interaction documentation
The Procter & Gamble Company is hiring a Consumer Relations Advisor fluent in Bahasa Indonesia or Bahasa Melayu to provide exceptional consumer service in Manila. The role encompasses addressing inquiries, resolving issues, and fostering consumer relationships through various communication channels while collaborating with team members

Job Summary

  • Plays a pivotal role in delivering exceptional consumer service through various communication channels, including phone, email, and chat.
  • Addresses consumer inquiries, provides information about products and services, and resolves basic issues efficiently and effectively.
  • Collaborates with team members to share best practices and improve overall team performance.

Matching Summary

Match Score: 85

The Procter & Gamble Company is hiring a Consumer Relations Advisor fluent in Bahasa Indonesia or Bahasa Melayu to provide exceptional consumer service in Manila. The role encompasses addressing inquiries, resolving issues, and fostering consumer relationships through various communication channels while collaborating with team members.

Skills & Requirements

Must-have

  • Consumer support via phone, email, chat
  • Product knowledge and troubleshooting
  • Consumer interaction documentation
  • APAC shift work

Nice-to-have

  • Consumer-centric attitude
  • Team collaboration and feedback
  • Process improvement recommendations

Key Requirements

  • Dual fluency in English and Bahasa Indonesia or Bahasa Melayu
  • Willing to work onsite, Monday to Friday
  • Experience in consumer goods industry

Work Rights

Not specified

Tailored Resume

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