Loan Processing Centre Team Leader

Absa Bank Limited

Retail assets product processing
Operational risk and standards
Customer service standards
Ensure all activities are carried out in full compliance with regulatory requirements, ABSA Operational Risk Framework and internal ABSA Policies and Standards

Job Summary

  • Ensure all activities are carried out in full compliance with regulatory requirements, ABSA Operational Risk Framework and internal ABSA Policies and Standards.
  • Support the end-to-end processing and maintenance of retail assets products such as SME products, loans, cards, overdraft, excesses.
  • Drive and monitor goals and objectives of team, build and develop a team, and perform People Manager functions such as Recruitment, Talent management, Mentoring and coaching.

Matching Summary

Ensure all activities are carried out in full compliance with regulatory requirements, ABSA Operational Risk Framework and internal ABSA Policies and Standards.

Skills & Requirements

Must-have

  • Retail assets product processing
  • Operational risk and standards
  • Customer service standards
  • Lending policies and procedures
  • Risk management techniques
  • Microsoft Office Suite

Nice-to-have

  • Customer obsession
  • Adaptability and change management
  • Proactive initiative
  • Team player
  • Work under pressure

Key Requirements

  • Minimum 5 years relevant experience or 8 years bank related experience
  • 1 Year Relevant Experience with SME background
  • Some Leadership experience
  • Degree with minimum 5 years relevant experience
  • Higher Diplomas: Business, Commerce and Management Studies

Work Rights

Not specified

Tailored Resume

Cover Letter