On-site (fernandina beach and jacksonville locations)
Patient journey management
Treatment plan coordination
Financial presentations
Coastline Orthodontics is seeking a Treatment Coordinator to guide patients through their orthodontic journeys, emphasizing customer care and engagement. The ideal candidate should have experience in a dental or healthcare front office role, with a focus on patient relations and treatment coordination
Job Summary
Guide patients through the orthodontic treatment process with confidence, compassion, and clarity, from the first call to treatment day.
Coordinate treatment plans, present financial options clearly, and support same-day treatment starts while managing patient follow-ups.
Build strong community relationships with referring doctors and partners, and encourage word-of-mouth referrals through a positive patient experience.
Matching Summary
Match Score: 85
Coastline Orthodontics is seeking a Treatment Coordinator to guide patients through their orthodontic journeys, emphasizing customer care and engagement. The ideal candidate should have experience in a dental or healthcare front office role, with a focus on patient relations and treatment coordination.
Skills & Requirements
Must-have
patient journey management
treatment plan coordination
financial presentations
community relationship building
Nice-to-have
compassionate patient guidance
energetic and clear communication
customer focus and retention
Key Requirements
1+ years in dental/orthodontic/healthcare front office
High school diploma or equivalent
Dental Assistant certification, CPR certification, or equivalent credentials