Patient Service Representative (psr) -maternal & Fetal Medicine -part Time- 32hrs A Week (park Ridge)

Advocate Health

Park Ridge, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Part-time onsite (32 hours per week, monday to friday)
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Advocate Health is seeking a part-time Patient Service Representative for their Maternal and Fetal Medicine department in Park Ridge, IL. The role involves providing high-quality service to patients, managing appointment scheduling, and ensuring accurate billing and medical records

Job Summary

  • The role provides efficient, high-quality service to patients arriving for appointments or contacting the office via phone and in-person visits.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and extensive health benefits.
  • Incumbents must accurately register patients, verify insurance eligibility, and manage medical records while maintaining strict confidentiality standards.

Matching Summary

Match Score: 85

Advocate Health is seeking a part-time Patient Service Representative for their Maternal and Fetal Medicine department in Park Ridge, IL. The role involves providing high-quality service to patients, managing appointment scheduling, and ensuring accurate billing and medical records.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving abilities for complex issues

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult customers/patients
  • CRT/PC proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter