Personal Banking Associate Trainee (full Time)- Quebec City, Charlesbourg
TD Bank
Charlesbourg, Quebec, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Customer service transactions
Digital education for customers
Problem resolution for banking
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, a typical day may look like engaging customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
customer service transactions
digital education for customers
problem resolution for banking
cash and non-cash transactions
accurate documentation and reporting
Nice-to-have
Think like a customer
Act like an Owner
Innovate with purpose
Execute with Speed and Impact
positive and equitable work environment
Key Requirements
High School diploma and/or 1+ years relevant experience
Investment Funds Canada (IFC) or equivalent
Post-Secondary or Undergraduate degree preferred
Proficiency in MS Office and branch software
Knowledge of banking solutions and processes
Strong administration, organizational, planning, and time management skills
Dynamic, diligent, and effective influencer
Strong communicator with customer experience skills