Area Service Manager Region Süd-west

Carrier

Baden-Württemberg, Germany
Not specified; not specified; benefits include 30 ...
Not specified (inferred to be hybrid or onsite based on regional responsibilities).
Technical leadership of service technicians
Disposal team management
Regional service operations oversight
The Area Service Manager position at Carrier in Baden-Württemberg focuses on overseeing service operations in the residential customer sector, including managing technicians and improving service quality. The role requires strong leadership skills, technical expertise in heating and plumbing, and a customer-centric approach

Job Summary

  • You actively shape service in the South-West region, primarily Baden-Württemberg, as part of a regional leadership team.
  • The role involves technical and disciplinary leadership of service technicians, managing dispatch, and supporting regional specialist tradespeople.
  • Employees benefit from 30 days of paid vacation annually and exclusive discounts on company products and services.

Matching Summary

Match Score: 85

The Area Service Manager position at Carrier in Baden-Württemberg focuses on overseeing service operations in the residential customer sector, including managing technicians and improving service quality. The role requires strong leadership skills, technical expertise in heating and plumbing, and a customer-centric approach.

Salary

Not specified; Not specified; Benefits include 30 days paid vacation and product discounts

Skills & Requirements

Must-have

  • Technical leadership of service technicians
  • Disposal team management
  • Regional service operations oversight
  • Quality assurance for service deployments
  • Customer satisfaction improvement

Nice-to-have

  • Strategic contribution to national service topics
  • ISO 9001 certification experience
  • New service development involvement
  • Strong negotiation skills
  • Entrepreneurial thinking and action

Key Requirements

  • Completed training as HVAC technician or equivalent
  • Minimum 5 years experience in SHK customer service
  • Leadership experience required
  • Valid driver's license Class B
  • Knowledge of purchase contract and warranty law

Work Rights

Not specified

Tailored Resume

Cover Letter