Servicenow Engineer

University of Maryland

College Park, Maryland, USA
$100,480.00 - $120,576.00; not specified; not spec...
Not specified; likely onsite or hybrid based on university environment.
Servicenow platform configuration
Servicenow development
Servicenow maintenance
The University of Maryland is seeking a ServiceNow Engineer within its Division of Information Technology (DIT) to support the configuration, development, and maintenance of the ServiceNow platform. The ideal candidate will have experience with enterprise solutions, particularly in customizing and integrating ServiceNow modules, and will thrive in a collaborative environment

Job Summary

  • This position supports the configuration, development, and maintenance of the ServiceNow platform, including ITSM, Service Catalog, Portals, Knowledge Management, CMDB, Hardware Asset Management, and Customer Service Management.
  • Primary responsibilities include customizing and configuring ServiceNow, leveraging out-of-the-box functionalities, integrating with external applications, and working closely with business stakeholders to understand requirements and translate them into technical designs.
  • This position is considered essential and may require work during major catastrophic events, weather emergencies, or other operational emergencies, including evenings, nights, weekends, or different shifts for extended periods.

Matching Summary

Match Score: 85

The University of Maryland is seeking a ServiceNow Engineer within its Division of Information Technology (DIT) to support the configuration, development, and maintenance of the ServiceNow platform. The ideal candidate will have experience with enterprise solutions, particularly in customizing and integrating ServiceNow modules, and will thrive in a collaborative environment.

Salary

$100,480.00 - $120,576.00; Not specified; Not specified

Skills & Requirements

Must-have

  • ServiceNow platform configuration
  • ServiceNow development
  • ServiceNow maintenance
  • UI policies, business rules, data policies
  • REST API integration
  • Integration HUB
  • CMDB, Hardware Asset Management

Nice-to-have

  • customer service sensitivity
  • culturally diverse community
  • work independently
  • manage workload effectively

Key Requirements

  • Bachelor's degree or equivalent experience
  • Three (3) years of professional experience
  • Experience implementing enterprise solutions
  • Experience administering or developing ServiceNow

Work Rights

Not specified

Tailored Resume

Cover Letter