Service Team Leader

Barclays

Jersey, United Kingdom
Excellent understanding of cdd policy
Strong stakeholder management skills
Previous experience managing or leading people
This role involves managing strategic direction for relationship support while overseeing a high-performing team in the Private Bank and Wealth Management division

Job Summary

  • This role involves managing strategic direction for relationship support while overseeing a high-performing team in the Private Bank and Wealth Management division.
  • The successful candidate will act as a central coordination point between relationship support and internal departments, ensuring high service standards are met.
  • Key responsibilities include identifying and mitigating operational risks, driving continuous improvement initiatives, and fostering a culture of accountability and resilience.

Matching Summary

This role involves managing strategic direction for relationship support while overseeing a high-performing team in the Private Bank and Wealth Management division.

Skills & Requirements

Must-have

  • Excellent understanding of CDD Policy
  • Strong stakeholder management skills
  • Previous experience managing or leading people
  • Ability to handle challenging conversations
  • Experience with compliance frameworks

Nice-to-have

  • Private Bank or Wealth Management experience
  • Experience supporting operational change initiatives
  • Knowledge of digital and technology trends
  • Strategic thinking and business acumen

Key Requirements

  • CDD Policy expertise required
  • People management experience mandatory
  • Jersey location requirement

Work Rights

Not specified

Tailored Resume

Cover Letter