Assistant Chief Concierge

Hotel Chadstone Melbourne MGallery

Red Sea, Saudi Arabia
On-site
2-3 years front of house leadership experience
Forbes service standards expertise
Luxury resort operational management
Hotel Chadstone Melbourne MGallery is seeking an Assistant Chief Concierge for their new luxury resort in Red Sea, Saudi Arabia. The role involves overseeing concierge operations, delivering high-standard guest service, and ensuring a personalized experience for guests

Job Summary

  • The role is instrumental in delivering an intuitive, personalized, and Forbes-level guest journey at Faena The Red Sea.
  • Candidates will oversee daily Concierge operations including bell services, valet, driveway, and airport teams while ensuring strict adherence to luxury standards.
  • This position requires a leader who can anticipate guest preferences, manage complex service recovery, and foster a culture of warmth and excellence.

Matching Summary

Match Score: 85

Hotel Chadstone Melbourne MGallery is seeking an Assistant Chief Concierge for their new luxury resort in Red Sea, Saudi Arabia. The role involves overseeing concierge operations, delivering high-standard guest service, and ensuring a personalized experience for guests.

Skills & Requirements

Must-have

  • 2-3 years Front of House leadership experience
  • Forbes service standards expertise
  • Luxury resort operational management
  • VIP guest relationship management
  • Team supervision and training skills

Nice-to-have

  • Authentic leadership style
  • High emotional intelligence
  • Creative problem solving abilities
  • Strong third-party vendor relationships
  • Passion for transformative hospitality

Key Requirements

  • Minimum 2-3 years Front of House leadership
  • Experience in 5-star luxury resort environment
  • High school diploma required
  • Hospitality qualification preferred

Work Rights

Not specified

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