Service Advisor

Honda Cars Of Rockwall

Fontana, CA, United States
Base: $16.50ph draw against commission; bonus/equi...
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Base: $16.50/hour draw against commission; Bonus/Equity: Bi-weekly commission; Benefits: Medical, Dental, Vision, PTO, 401(k), ESPP

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records

Nice-to-have

  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobile
  • Communicator and liaison between customer and technician

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as automotive technician a plus
  • High School graduate or equivalent
  • 18 years or older required
  • Drug free workplace

Work Rights

Not specified

Tailored Resume

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