Bilingual Spanish | Answering Service Care Agents

Answering Service Care

Remote
Base: $15.50ph to $19.00ph depending on state + te...
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Bilingual english/spanish communication
Inbound and outbound call handling
Lead intake and appointment scheduling
** Answering Service Care is seeking bilingual Spanish-speaking Answering Service Agents for remote work, emphasizing a people-first culture and a commitment to exceptional customer service. The company has a long history of providing tailored communication solutions to diverse industries and offers performance bonuses and growth opportunities for its employees. **

Job Summary

  • Answering Service Care is a third-generation family business with a people-first culture and over 50 years of experience providing professional customer service across multiple industries.
  • The role involves handling inbound and outbound calls, following scripts, scheduling appointments, dispatching messages, and supporting clients via live chat, SMS, and email with empathy and professionalism.
  • Employees receive competitive pay with weekly performance bonuses, health benefits, PTO starting day one, and various reimbursement programs, all within a supportive and growth-oriented environment.

Matching Summary

Match Score: 75

** Answering Service Care is seeking bilingual Spanish-speaking Answering Service Agents for remote work, emphasizing a people-first culture and a commitment to exceptional customer service. The company has a long history of providing tailored communication solutions to diverse industries and offers performance bonuses and growth opportunities for its employees. **

Salary

Base: $15.50/hr to $19.00/hr depending on state and tenure; Bonus/Equity: Weekly performance bonuses starting at $2.75/hr above base pay; Benefits: Health/Dental/Vision coverage, PTO, Employee Assistance Program, childcare and gym membership reimbursement

Skills & Requirements

Must-have

  • Bilingual English/Spanish communication
  • Inbound and outbound call handling
  • Lead intake and appointment scheduling
  • Live chat SMS and email support
  • Multi-tasking in fast-paced environment
  • Intermediate to advanced computer skills

Nice-to-have

  • Empathetic and compassionate approach
  • Strong verbal and written communication
  • Ability to maintain patience under pressure
  • People-first culture
  • Industry-leading training
  • Career growth opportunities

Key Requirements

  • Bilingual English and Spanish
  • Strong verbal and written communication skills
  • Ability to multi-task in fast-paced environment
  • Intermediate to advanced computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter