Technical Product Manager, Service Management Platform, Service Catalog & Request

RTX Corporation

Remote, OR, US
Base: $132,400 - $251,600 usd; bonus/equity: annua...
Hybrid
Servicenow platform expertise
Service catalog management
Itsm capabilities experience
This role serves as the primary bridge between business stakeholders, platform teams, developers, and vendors to own the product lifecycle

Job Summary

  • This role serves as the primary bridge between business stakeholders, platform teams, developers, and vendors to own the product lifecycle.
  • The position requires transforming operations to a self-service and AI-first mindset while driving measurable business value and strong adoption.
  • Candidates will lead strategic discovery to identify opportunities for automation, standardization, risk reduction, and experience improvement within a complex enterprise environment.

Matching Summary

This role serves as the primary bridge between business stakeholders, platform teams, developers, and vendors to own the product lifecycle.

Salary

Base: $132,400 - $251,600 USD; Bonus/Equity: Annual short-term and/or long-term incentive programs available; Benefits: Medical, dental, vision, life insurance, 401(k) match, flexible schedules, parental leave

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • Service Catalog management
  • ITSM capabilities experience
  • Product roadmap planning
  • Scaled Agile environment
  • Business analysis skills
  • Stakeholder partnership

Nice-to-have

  • Self-service mindset adoption
  • AI-first capability integration
  • System integrator collaboration
  • Regulated industry experience
  • Global organization background
  • Intuitive user design focus

Key Requirements

  • Minimum 10 years relevant experience
  • 5 years as Technical Product Manager
  • 5 years ServiceNow experience
  • 5 years Product Management best practices
  • 5 years Business Analysis experience
  • 5 years Scaled Agile experience
  • US Citizenship or authorized work status

Work Rights

Must be US Citizen, US Person, or authorized to work without sponsorship

Tailored Resume

Cover Letter