Technical Call Center Medical Technologist

AbbVie

Irving, Texas, United States
Base: $55,300.00 – $110,700.00; bonus/equity: not ...
Fully remote
Remote technical support
Troubleshooting diagnostic instruments
Customer issue resolution
Abbott is a global healthcare leader creating breakthrough science to improve people’s health and offers career growth in an international company

Job Summary

  • Abbott is a global healthcare leader creating breakthrough science to improve people’s health and offers career growth in an international company.
  • Technical Support Representatives troubleshoot, diagnose, and resolve customer issues with diagnostic products while enhancing customer experience.
  • Employees have access to excellent benefits including free medical coverage, retirement savings plans, tuition reimbursement, and a supportive work environment.

Matching Summary

Abbott is a global healthcare leader creating breakthrough science to improve people’s health and offers career growth in an international company.

Salary

Base: $55,300.00 – $110,700.00; Bonus/Equity: Not specified; Benefits: Free medical coverage, retirement savings plan, tuition reimbursement

Skills & Requirements

Must-have

  • Remote technical support
  • Troubleshooting diagnostic instruments
  • Customer issue resolution
  • Use of knowledge management systems
  • Technical communication skills
  • Ticket documentation system
  • Collaborate with cross-functional teams

Nice-to-have

  • Career development opportunities
  • Diversity and inclusion focus
  • Tuition reimbursement programs
  • Employee wellness benefits
  • Work-life balance support

Key Requirements

  • Associates Degree
  • 3 years medical laboratory or diagnostic experience
  • Medical Technician preferred
  • Must currently live in Irving, TX area
  • Day shift with rotating weekends
  • Travel up to 5%

Work Rights

Must currently live in Irving, TX area

Tailored Resume

Cover Letter