Pharmacy Technician Lead Representative - Vfp- Freedom Fertility - Remote, Ma, Az, Il

Express Scripts

Remote, MA, US
Base: $22 - $32 usd ph; bonus/equity: eligible for...
Fully remote
Oversee daily workflow for operations and call center teams
Monitor real-time performance and productivity metrics
Coach, mentor, and counsel team members for improvement
Express Scripts is seeking a Pharmacy Technician Lead Representative for their Village Fertility Pharmacy Group, part of Freedom Fertility Pharmacy and Evernorth Health Services. This fully remote position requires leadership in operations and call center teams, ensuring efficient workflows and high-quality patient experiences

Job Summary

  • The role provides day-to-day leadership for Operations and Call Center teams to ensure efficient workflows and exceptional patient experiences.
  • Candidates will be responsible for managing team email communications, resolving escalations, and driving quality assurance initiatives.
  • The position offers a comprehensive benefits package including medical, vision, dental, 401(k), and paid time off starting on day one.

Matching Summary

Match Score: 85

Express Scripts is seeking a Pharmacy Technician Lead Representative for their Village Fertility Pharmacy Group, part of Freedom Fertility Pharmacy and Evernorth Health Services. This fully remote position requires leadership in operations and call center teams, ensuring efficient workflows and high-quality patient experiences.

Salary

Base: $22 - $32 USD per hour; Bonus/Equity: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, tuition reimbursement, 18 days PTO

Skills & Requirements

Must-have

  • Oversee daily workflow for Operations and Call Center teams
  • Monitor real-time performance and productivity metrics
  • Coach, mentor, and counsel team members for improvement

Nice-to-have

  • Strong cross-functional communication skills
  • Ability to thrive in a fast-paced environment
  • Experience with advanced pharmacy processing systems

Key Requirements

  • Active Massachusetts Pharmacy Technician License or Trainee License
  • CPhT certification required
  • Valid Pharmacy Technician license in AZ, MA, or IL
  • Minimum 2 years of Operations or leadership experience
  • Minimum 3 years of pharmacy or healthcare experience

Work Rights

Not specified

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