Patient Service Representative (psr) - Full-time (glenview)

Advocate Health

Glenview, Illinois, US
$19.80 - $29.70; not specified; not specified ph
Hybrid (onsite with travel to partner clinics)
Customer service experience
Handling difficult callers
Emr system registration
Advocate Health is seeking a full-time Patient Service Representative in Glenview, Illinois, to provide high-quality service to patients, manage appointment scheduling, and handle billing inquiries. The role requires strong communication skills and the ability to work in a fast-paced environment, with weekend shifts being a requirement

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, and inquiries.
  • Responsible for accurate patient registration, scheduling, answering calls, and resolving billing and referral issues.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous benefits, and career development programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative in Glenview, Illinois, to provide high-quality service to patients, manage appointment scheduling, and handle billing inquiries. The role requires strong communication skills and the ability to work in a fast-paced environment, with weekend shifts being a requirement.

Salary

$19.80 - $29.70; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Handling difficult callers
  • EMR system registration
  • Answering multiple phone lines
  • Verifying insurance eligibility
  • Working weekends required

Nice-to-have

  • Problem-solving skills
  • Strong communication skills
  • Teamwork and collaboration
  • Adaptability to changing needs

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Experience handling difficult callers/customers/patients
  • CRT/PC experience in customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter