Hire Controller

Sunbelt Rentals Ltd

Location
Not specified; generous holiday allowance with buy...
**
Proven customer service experience
Handling inbound sales enquiries
Exceptional communication skills
** Sunbelt Rentals Ltd is seeking a Hire Controller to join their Customer Service team, emphasizing strong interpersonal skills and customer relationship building. The role involves managing customer orders and providing exceptional service, ideally suited for individuals with a background in customer service or the construction industry. **

Job Summary

  • You will be responsible for delivering a best-in-class service while maximizing upselling opportunities.
  • The role involves managing the entire customer journey from enquiry to post-hire feedback.
  • You will join a highly successful FTSE100 company offering an industry-leading flexible rewards package.

Matching Summary

Match Score: 75

** Sunbelt Rentals Ltd is seeking a Hire Controller to join their Customer Service team, emphasizing strong interpersonal skills and customer relationship building. The role involves managing customer orders and providing exceptional service, ideally suited for individuals with a background in customer service or the construction industry. **

Salary

Not specified; Generous holiday allowance with buy/sell option; Life assurance, retail discount, pension scheme included

Skills & Requirements

Must-have

  • Proven customer service experience
  • Handling inbound sales enquiries
  • Exceptional communication skills
  • Building customer relationships
  • Using initiative to make decisions

Nice-to-have

  • Experience in hire or construction industry
  • Eager to learn product knowledge
  • Collaborative team approach
  • Commitment to continuous improvement
  • Flexible and adaptable mindset

Key Requirements

  • Previous customer service role experience
  • Good level of computer literacy in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter