Customer Experience Consultant

LUMENS PTE. LTD.

D20 Bishan, Ang Mo Kio, 22 SIN MING LANE MIDVIEW CITY 573969
Sgd 1,800 - 2,500 / monthly pd
On-site
Solution delivery
Customer experience
Negotiating contracts
Lumens PTE. LTD. is seeking a Customer Experience Consultant to provide exceptional support to drivers of their leased vehicles in Singapore. The role focuses on enhancing driver satisfaction through effective communication, problem resolution, and relationship building

Job Summary

  • About Us Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore
  • We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing
  • As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life

Matching Summary

Match Score: 85

Lumens PTE. LTD. is seeking a Customer Experience Consultant to provide exceptional support to drivers of their leased vehicles in Singapore. The role focuses on enhancing driver satisfaction through effective communication, problem resolution, and relationship building.

Salary

SGD 1,800 - 2,500 / Monthly

Skills & Requirements

Must-have

  • Solution Delivery
  • Customer Experience
  • Negotiating Contracts
  • Customer Engagement
  • Customer Relationships

Nice-to-have

  • Lease Negotiations
  • Selling
  • Customer Experience Consulting
  • After Sales Support
  • Design-Build
  • Customer Satisfaction

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter