Specialist, Process Management (agency Appointment Support Personal Lines)
Nationwide Mutual Insurance Company
United States
National range: $71,000.00-$133,000.00; expected s...
Lead end-to-end agency onboarding journey
Deliver virtual training on core platforms
Monitor agency quoting and binding activity
This role owns the onboarding journey end-to-end for newly appointed personal lines agencies during their first 60-90 days
Job Summary
This role owns the onboarding journey end-to-end for newly appointed personal lines agencies during their first 60-90 days.
The specialist will deliver virtual training on core platforms like Agent Center and PolicyCenter while ensuring agencies are fully established to quote and bind successfully.
Nationwide offers a comprehensive benefits package including medical/dental/vision, life insurance, paid time off, and a 401(k) with company match.
Matching Summary
This role owns the onboarding journey end-to-end for newly appointed personal lines agencies during their first 60-90 days.
Salary
National range: $71,000.00-$133,000.00; Expected starting: $71,000.00-$107,000.00; Benefits: Medical, dental, vision, 401(k) match, pension plan
Skills & Requirements
Must-have
Lead end-to-end agency onboarding journey
Deliver virtual training on core platforms
Monitor agency quoting and binding activity
Partner with territory managers and underwriting team
Nice-to-have
Highly service-oriented professional mindset
Proactive solutions-focused approach
Ability to influence without authority
Strong facilitation and communication skills
Key Requirements
Six or more years of experience in business process design or operations
Undergraduate degree in business, mathematics or related field preferred
Does not qualify for employer-sponsored work authorization
No participation in Stem OPT Extension program
Work Rights
Must be authorized to work in the US without sponsorship