Sales Enablement Analyst

gmstcatharines.ca

Hybrid (night shift, tuesday to saturday)
Sql coding and querying
Process improvement and automation
Data analysis and reporting
The Sales Enablement Analyst position at GM involves supporting sales operations through data analysis, process improvement, and incident management in a hybrid work environment. The ideal candidate will have a strong background in data science or a related field, with experience in SQL and project management, and will work closely with cross-functional teams to enhance operational efficiency

Job Summary

  • Support Field team requests related to customer accounts, including enrollment and billing issues.
  • Build and enhance case management tools, incident management systems, and self-serve tools for internal and dealer users.
  • Analyze data to create program outcome reports and identify opportunities for process streamlining and automation.

Matching Summary

Match Score: 85

The Sales Enablement Analyst position at GM involves supporting sales operations through data analysis, process improvement, and incident management in a hybrid work environment. The ideal candidate will have a strong background in data science or a related field, with experience in SQL and project management, and will work closely with cross-functional teams to enhance operational efficiency.

Skills & Requirements

Must-have

  • SQL coding and querying
  • Process improvement and automation
  • Data analysis and reporting
  • Case management tool design
  • Weekend incident monitoring

Nice-to-have

  • Strong data-driven mindset
  • Cross-functional collaboration skills
  • Comfort in fast-paced environments
  • Alignment to GM behaviors

Key Requirements

  • Bachelor's or Master's degree
  • 4+ years relevant work experience
  • Experience with SQL coding
  • Experience supporting field team requests
  • Experience with case management tools

Work Rights

Not specified

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