Virtual Care Technician

Oakdale Veterinary Center

Fully remote
Live chat client interaction
Medical guidance via chat
Veterinary technician license
Oakdale Veterinary Center is seeking a Virtual Care Technician who will provide guidance and support to clients through live chat on the myVCA mobile application. The ideal candidate should be a credentialed veterinary technician with strong communication skills and a passion for excellent client service

Job Summary

  • The Virtual Care Technician will act as the direct contact for clients seeking advice and guidance through the “live chat” function within the myVCA mobile application.
  • Technicians will also help with other administrative-related queries, including billing and CareClub.
  • We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

Matching Summary

Match Score: 85

Oakdale Veterinary Center is seeking a Virtual Care Technician who will provide guidance and support to clients through live chat on the myVCA mobile application. The ideal candidate should be a credentialed veterinary technician with strong communication skills and a passion for excellent client service.

Skills & Requirements

Must-have

  • live chat client interaction
  • medical guidance via chat
  • veterinary technician license
  • 24/7 shift coverage

Nice-to-have

  • demonstrated passion for client service
  • empathy and patience with clients
  • comfort with autonomy and initiative

Key Requirements

  • Credentialed veterinary technician license
  • 3 years clinical experience
  • Strong written communication skills
  • Availability for 40 hours/week including nights/weekends/holidays

Work Rights

Not specified

Tailored Resume

Cover Letter