Guest Services Supervisors are responsible for welcoming guests and setting the tone for a positive and fun environment
Job Summary
Guest Services Supervisors are responsible for welcoming guests and setting the tone for a positive and fun environment.
This role involves overseeing staff, supervising and coordinating programs and personnel to ensure the highest level of customer service and satisfaction.
Ensuring that guests receive outstanding customer service by providing a friendly, fun, safe environment.
Matching Summary
Guest Services Supervisors are responsible for welcoming guests and setting the tone for a positive and fun environment.
Skills & Requirements
Must-have
Oversee daily operations
Guest service staff supervision
Cash handling and reconciliation
Enforce safety standards
Customer service excellence
Nice-to-have
Warm and friendly guest interaction
Positive and fun environment
Harmonious working relationships
Public information/relations capacity
Key Requirements
1-2 years of hands-on experience
Must be 18 years of age or older
Working towards a High School Diploma or GED
Bilingual (English and Spanish) preferred
Must be able to obtain or have a current Food Handler’s certificate