Av Specialist

EOS IT Solutions

Seattle, United States
Base: $80,000 - $90,000 usd; bonus/equity: not spe...
On-site
Cisco, crestron, extron hardware knowledge
Signal flow and troubleshooting expertise
Tier 2 video conferencing support
The role serves as the primary on-site technician responsible for resolving 99% of issues in executive and specialty conference rooms

Job Summary

  • The role serves as the primary on-site technician responsible for resolving 99% of issues in executive and specialty conference rooms.
  • Candidates must provide white-glove technical support to C-suite executives and manage high-profile hybrid and virtual events.
  • The position requires active monitoring of global VC endpoints and conducting root cause analyses to improve service processes.

Matching Summary

The role serves as the primary on-site technician responsible for resolving 99% of issues in executive and specialty conference rooms.

Salary

Base: $80,000 - $90,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Cisco, Crestron, Extron hardware knowledge
  • Signal flow and troubleshooting expertise
  • Tier 2 video conferencing support
  • Break fix within target SLA windows
  • Physical integration and heavy lifting

Nice-to-have

  • Creative and methodical problem solving
  • Strong conflict resolution skills
  • Willingness to adapt to client culture
  • Experience with broadcast event support
  • Ability to train Tier 1 technicians

Key Requirements

  • Knowledge of Cisco, Crestron, Extron, Shure, Clearone hardware
  • Ability to lift large and heavy objects
  • Self-motivated in a fast-paced independent environment

Work Rights

Not specified

Tailored Resume

Cover Letter