Mexico Help Desk Support

LOGISTICA BISON MEXICO

Querétaro, Querétaro, Mexico
Install and configure workstations
Support and maintain hardware
Troubleshoot software issues
The Mexico Help Desk Support will be responsible for ensuring that all client computing systems are operating smoothly and properly

Job Summary

  • The Mexico Help Desk Support will be responsible for ensuring that all client computing systems are operating smoothly and properly.
  • Benefits include monthly food vouchers, savings fund, Christmas bonus, vacation day and bonus, private health insurance, and life insurance.
  • Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career.

Matching Summary

The Mexico Help Desk Support will be responsible for ensuring that all client computing systems are operating smoothly and properly.

Skills & Requirements

Must-have

  • Install and configure workstations
  • Support and maintain hardware
  • Troubleshoot software issues
  • Provide customer-focused support
  • Advanced English language skills

Nice-to-have

  • Enthusiasm for customer service
  • Time management skills
  • Collaborative team player
  • Positive attitude
  • Friendly team-oriented approach

Key Requirements

  • Foundational IT skillset with hands-on experience
  • Information Technology certificate or degree is an asset
  • Up to 1 year in a similar role

Work Rights

Not specified

Tailored Resume

Cover Letter